Our Staff Team

Our homes pride themselves on the high quality of care and support their managers and staff provide. We ensure that staff are provided with the right tools to do the job and we provide high levels of staff training and supervision. By valuing and respecting our staff we have ensured there is minimal turnover, negligible sickness and we have not needed to use outside agency staff, since 2004 – Hooray!!’

Our staff were selected because they show the right kind of attitude and have the sort of personality that enables them to communicate well with the clients. They offer a unique and specialised approach to supporting people with autism and behaviour that challenges and have demonstrated many successes with clients on whom other services had ‘given up’. Our homes have been commended on our recruitment and selection process and the level and type of training staff are able to access.

Keeley

Keeley is the Managing Director of Fountain and Loving Care Ltd.  She originally trained as an actor and went into working with people with learning disabilities whilst waiting for acting roles. She worked in local day centres and would often be responsible for taking people home. It was on a visit to one of the homes that Keeley decided she wanted to set up her own home, feeling she could improve on some of the services she was witnessing and wanting to make a real difference to people’s lives. Keeleys main focus has always been to achieve better outcomes for the people we support. She is very passionate about getting everything right, the environment people live in, right down to the food they eat and the activities and day care they are involved in. Her ‘dream’ started 14 years ago and now proudly feels she has achieved everything she set out to but is always striving for the very best results for the people we support . Keeley is responsible for the overall running of both companies.

Dionne

Dionne joined Fountain  and Loving Care in 2003 after her family discussed her coming on board as Registered Manager of our first home, Walton House. Although she had spent the first 15 years of her career in banking, working hard and making life long friends, she felt the position as a care home manager suited her childhood dream of being a nurse. Dionne has always had a passion to help people and feeling she had all the right attributes for the role enrolled herself onto a college course and achieved the qualification to become our first Registered Manager. Dionne found working with the people we support extremely rewarding however has now combined her skills in care and banking to come our Finance Director. Alongside our office staff Dionne runs the day to day business side of our company.

Grant

Grant is the Maintenance Director of Fountain and Loving Care Ltd.

Jane

Jane has worked in social care with people with learning disabilities for her whole career. She has worked for the NHS and local authorities and in both the private and voluntary sector. She started work as a care assistant and has, over the years, held a whole variety of positions, many at a senior level. Jane has worked with Keeley, our Director, since Loving Care Ltd was set up 2004. Initially she worked as a consultant, but in April 2018 she joined the Senior Management Team as the Area Manager. Jane is responsible for managing the day-to-day business of both Loving Care and Fountain Care Ltd and she line manages all of the Registered Managers.

Paula

Paula has worked in the Health & Social Care sector for over 12 years and began her career as a support worker caring for the elderly in their own homes which fitted in around her role as a full time mum. Paula soon realised she’d found her niche and wanted to make a difference to the lives of the people she supported. Early on in her career Paula worked hard towards promotion and swiftly moved into more office roles to enable her to support both the people she supported and her staff team. Paula is passionate about her job and constantly strives to make small differences to someone’s every day. Paula has worked for Loving Care Ltd since 2017.

Toni

Toni first experienced social care at the age of 14 when she took part in an extremely rewarding placement in a care home. Since then she’s been hooked and went on to complete her Health and Social care National Diploma at college. After working in a few hospital’s caring for those with Learning Disabilities she progressed from a support worker to a Deputy. In 2013 Toni came to work at Loving Care Ltd as our registered manager for Park Hill House. Toni loves her role and believes it’s the little things that make it worth while, the connections she makes with the people she supports and enjoys making a difference to people’s lives.

Mandy

Mandy started working in elderly care at the age of 18 but early on felt her skills suited supporting those with Learning Disabilities. Mandy worked in a variety of different support worker roles before being promoted to deputy manager within a few years. After 15 years as a manager Mandy came to work for Loving Care Ltd in 2011 as our Registered Manager of Walton House. Mandy finds her work incredibly rewarding and loves to see the people she support’s develop their skills, independence and enjoying life. With no two days being the same Mandy enjoys supporting people and the staff team to make a difference in their lives.

Marlon

Marlon has been working in the Health and Social Care sector for 10 years. Starting as a support worker in a home for those with mental health Marlon then moved into supporting adults with severe to profound Learning Disabilities, Autism and specific disabilities who would display challenging behaviours. In 2017 he started working at The Willows as our Registered Manager. Marlon has been a CQC recognised home manager since 2012 and is also trained as a PROACT-SCIPr-UK instructor. Marlon has delivered Induction Trainings in accordance to the Care Certificate, Medication Training and Moving and Positioning Individuals and Objects Training. He is happiest seeing the positive reactions from the people he supports and the changes it makes in the person’s life. Marlon is extremely passionate about his role helping the people we support co-exist with others.

Staff Training and Support

We invest heavily in staff training and support to ensure we have a first class team that has the skills to support people with complex needs.

We have a experienced, dedicated and stable staff team who actively support the clients in all of their activities. People are supported to express their feelings and emotions in socially valued ways and staff have all had training and experience in working with people with challenging behaviour.

Staff can login or register for the forums.