Our homes pride themselves on the high quality of care and support their managers and staff provide. We ensure that staff are provided with the right tools to do the job and we provide high levels of staff training and supervision. By valuing and respecting our staff we have ensured there is minimal turnover, negligible sickness and very little use of Agency staff.
Our staff were selected because they show the right kind of attitude and have the sort of personality that enables them to communicate well with the clients. They offer a unique and specialised approach to supporting people with autism and behaviour that challenges and have demonstrated many successes with clients on whom other services had ‘given up’. Our homes have been commended on our recruitment and selection process and the level and type of training staff are able to access.
Keeley is the Managing Director of Fountain Care Ltd and Loving Care Ltd. Originally trained as an actor, she began working with people with learning disabilities while pursuing acting opportunities. During this time, she worked in local day centres and regularly supported people to return home after their daily activities.
It was during a visit to one of these residential services that Keeley recognised an opportunity to provide a higher standard of care and support. Inspired by a desire to improve the quality of services available and make a meaningful difference to people’s lives, she established her first care home in 2003.
Since then, Keeley has remained committed to achieving the very best outcomes for the people we support. She is passionate about every aspect of the service, from creating warm, comfortable and homely environments to ensuring high-quality food, meaningful activities and opportunities that promote independence, wellbeing and fulfilment.
Over the years, her vision has grown into two successful organisations that continue to support people to lead rewarding and enriched lives. While she is proud of what has been achieved since founding the business in 2003, Keeley remains as dedicated as ever to continually improving services and ensuring the highest standards of care and support.
As Managing Director, Keeley has overall responsibility for the strategic direction and day-to-day oversight of both companies, ensuring that the values upon which they were founded remain at the heart of everything they do.
Dionne joined Loving Care Ltd in 2003, initially taking on the role of Registered Manager at our first home, Walton House, following discussions with her family about joining the organisation. Although she spent the first 15 years of her career in banking, where she built a wealth of experience and lasting professional relationships, she felt strongly drawn to a career in care, which aligned with her long-standing aspiration to support and help others.
With a genuine passion for making a difference in people’s lives and a natural suitability for the role, Dionne committed herself to further study and successfully completed the necessary qualifications to become our first Registered Manager.
She found her time working directly with the people we support to be highly rewarding. Over time, Dionne has combined her valuable experience in both care and banking to take on a key role overseeing the organisation’s finances and operational support. She remains a vital part of the team and is always available to provide guidance and assistance whenever needed.
Grant has been a key part of the business since its inception, working alongside others on the original renovation of Walton House. After many months of hard work, dedication and perseverance, the first home was completed, marking the beginning of the company’s journey.
Following this success, Grant went on to support the renovation of a further three care homes, helping to shape the environments we provide today. Over the years, he has continued to contribute to a range of property and maintenance projects across the organisation, offering hands-on support whenever needed.
Grant has worked closely with our Maintenance Manager, Robbie, and the wider maintenance team, sharing his practical knowledge, experience and commitment to high standards. His enthusiasm for getting things right has been a real asset to the ongoing development and upkeep of our homes.
Mandy started working in elderly care at the age of 18 but early on felt her skills suited supporting those with Learning Disabilities.
Mandy worked in a variety of different support worker roles before being promoted to deputy manager within a few years. After 15 years as a manager Mandy came to work for Loving Care Ltd in 2011 as our Registered Manager of Walton House.
Mandy finds her work incredibly rewarding and loves to see the people she support’s develop their skills, independence and enjoying life. With no two days being the same Mandy enjoys supporting people and the staff team to make a difference in their lives.
Toni first experienced social care at the age of 14 when she took part in an extremely rewarding placement in a care home. Since then, she’s been hooked and has gone on to complete her Health and Social Care National Diploma at college.
After working in a few hospitals caring for those with Learning Disabilities, she progressed from a support worker to a Deputy. In 2013 Toni came to work at Loving Care Ltd as our registered manager for Park Hill House.
Toni loves her role and believes it’s the little things that make it worthwhile, the connections she makes with the people she supports and enjoys making a difference to people’s lives.
Robbie first joined the organisation in 2007 at the age of 21, during the renovation of Park Hill House. Starting with limited experience, he quickly proved himself to be dedicated, reliable and eager to learn, developing a strong and wide-ranging knowledge of property maintenance across all our homes.
Over the years, Robbie has grown into his role and is now our Maintenance Manager, playing a vital part in ensuring that all properties are safe, well-maintained and running smoothly.
He is highly valued by both staff and residents for his calm, approachable manner and his genuine kindness. Robbie consistently goes above and beyond to ensure that everything within the homes is of the highest standard, always prioritising the comfort, safety and wellbeing of those who live and work in our services.
Vicki has been with the company since 2010 and is our Finance and Operations Coordinator. She plays a key role across the organisation and is often the first point of contact for a wide range of queries and day-to-day operational support.
Known for her reliability, efficiency and willingness to help, Vicki is someone the team can always turn to. Her ability to manage a variety of tasks and ensure things are followed through has made her an invaluable part of the organisation, and she continues to provide essential support across both finance and operations.
